What would be considered non-insured work?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
How quickly can ServiceMaster Restore respond to the emergency situation at my home?
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.
What To Do When Your Basement Floods
The number of basement floods are on the rise. Even if you haven’t had a flood, every home is at risk. The most common causes are heavy rainfall, burst pipes or a failed sump pump. No matter what the cause is, a flooded basement needs to be