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Welcome to ServiceMaster Restore of Kitchener

ServiceMaster Restore of Kitchener has been providing high quality disaster restoration services to property owners and insurance companies in the Waterloo Region for over 43 years.

We take great pride in the work that we do and are committed to providing homeowners and business owners with quality disaster restoration service and results.  Whether you have experienced property damage due to fire, flood or wind, we are committed to providing prompt emergency restoration services 24 hours a day 7 days a week.

Our technicians have undergone intense training and hold the strict IICRC standards for disaster recovery.  These standards ensure the highest level of expertise and customer satisfaction.

We understand how property damage can be difficult and stressful for those affected.  At ServiceMaster Restore of Kitchener, we stand behind our work, every step of the way. We don’t just restore your property, we restore your peace of mind.

 

WATER AND FLOOD DAMAGE

ServiceMaster Restore of Kitchener is on call 24/7/365 to provide you with reliable and professional water damage restoration services, using the most advanced technologies and products available.

residential              more info

commercial           more info

FIRE AND SMOKE DAMAGE

Trust ServiceMaster Restore of Kitchener when your property has been damaged by fire and smoke. We use the most up-to-date technology, equipment and processes in our fire damage restoration procedures.

residential              more info

commercial           more info

MOLD REMOVAL

If you notice the presence of mold, contact the mold removal experts at ServiceMaster Restore of Kitchener. We remove mold to prevent potential health risks and long-term damage to your property.

residential              more info

commercial           more info

 

FAQs

What is the difference between cleaning, disinfecting and sanitizing?

Often times when it comes to the words clean, sanitize and disinfect they are used interchangeably. However, there is a significant difference between these terms and knowing what they mean can help keep your home or workplace a clean and safe environment.

Cleaning physically removes germs, dirt and impurities from surfaces or objects. It involves using soap or detergent and water along with a mechanical action such as wiping to remove germs from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Disinfecting kills germs on surfaces or objects. In order to kill germs properly, chemicals need to be applied according to the label as each product is different. Disinfecting does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. In order for a product to be considered a sanitizer, it must reduce bacteria on a surface by at least 99.9 percent. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

MORE ABOUT EMERGING PATHOGENS



How long will it take my property to dry after flooding or other water damage?

Drying time after water damage in your home is determined by a combination of factors including the location, duration and source of water; the types of building materials in your home; weather conditions; and how quickly emergency restoration services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.

MORE RESIDENTIAL FAQs



Who is responsible for paying for the service?

As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.

MORE COMMERCIAL FAQs

Blog

What to Do After a Kitchen Fire

What to Do After a Kitchen Fire

The kitchen is the heart of any home, which is why a kitchen fire can be especially devastating. Even a small fire has the potential to cause significant damage and interrupt your daily routine. The most important factor during a kitchen fire is to protect yourself and those who depend on you. Follow the Canadian Red Cross guidelines to create a safety plan in the event of any type of disaster.

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ServiceMaster Restore of Kitchener

55 Shoemaker Street
Suite 2
Kitchener, ON,   N2E 3B4

Tel: 226-887-3552
Email: servicemaster@svmservingkw.com

Video

Our Difference

As a leading provider of disaster restoration services for residential and commercial customers, our proprietary processes and equipment enable us to respond quickly and effectively.

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About Us

Your Cleaning and Restoration Service Specialists in the Waterloo Region   At ServiceMaster Restore of Kitchener we are committed to providing the highest quality workmanship and service to our customers.  Our highly trained and certified technicians are prepared to handle any e

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News

Reduce Your Risk of Basement Floods

The Intact Centre on Climate Adaptation, which is part of the University of Waterloo works with homeowners, communities, governments and businesses to identify, and reduce, the impacts of extreme weather and climate change.

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