FAQs
More FAQs- What does pre-loss condition mean?
- How long will it take my property to dry after flooding or other water damage?
- Will my insurance cover the costs associated with biohazard cleanup services?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Drying time after water damage in your home is determined by a combination of factors including the location, duration and source of water; the types of building materials in your home; weather conditions; and how quickly emergency restoration services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, your carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
As a commercial business owner, you may be concerned about the costs associated with biohazard cleanup services. However, many insurance policies do cover this type of service, especially if it is deemed necessary for the health and safety of your employees and customers. Our team at ServiceMaster Restore is experienced in working with insurance companies and can assist you in filing a claim.