FAQs
More FAQs- What does pre-loss condition mean?
- What makes SRM different than other disaster restoration companies?
- Do I need to move my business out of my commercial property during the fire restoration process?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
When it comes to managing disasters and restoring commercial properties, you may find several options available to you. However, many provide only primary reconstruction and mitigation, which may need to be improved following a disaster. At ServiceMaster Recovery Management (SRM), we offer a complete and comprehensive solution to all your recovery needs, making us your full-service partner in a fast, safe, and effective recovery.
Depending on the extent of damage from the fire, this is ultimately your decision. Some things you may want to consider are safety concerns, odours, electricity, and disruption to your business as a result of the equipment, work and noise that may be necessary to complete the restoration process. If vacating your premises during the process, consider informing all customers and associates; forwarding your mail to your temporary location; stopping or redirecting pickups and deliveries; and notifying all utility companies, of the temporary suspension of services to your usual business location during the restoration process.