TRAUMA-SITE CLEAN UP
At ServiceMaster Restore of Kitchener, we have 65 years of experience and expertise providing sensitive, prompt and professional cleanup of both biologically and chemically contaminated trauma scenes. Our highly trained and qualified technicians fully understand the protocols of biohazard cleanup, sanitation and restoration. We clean and sanitize the site, neutralize any odours, and seal and remove all contaminated materials for disposal at a licensed medical waste facility. You can count on us to restore your property respectfully and effectively.
ONLY A TRAINED TECHNICIAN CAN ENSURE PROPER TRAUMA-SITE CLEAN UP
Most cleaning services personnel are not trained or equipped to handle biohazardous wastes such as blood or bodily fluids.
There is also a possibility that other hazardous materials may be encountered during the trauma site cleanup process. Removal of biohazardous waste can be dangerous. A spill could be infected with disease, and therefore, extraordinary precautions must be taken. You can trust ServiceMaster Restore of Kitchener to ensure professional and proper cleanup of any trauma site location.
RESTORING YOUR PEACE OF MIND
Our highly trained technicians are knowledgeable of disease pathogens, sanitizers, disinfectants, deodorants, and the professional techniques and regulations to successfully deal with each unique situation. Using specialized equipment, chemicals, and protective suits, our technicians isolate, clean, disinfect and decontaminate each surface properly. Upon completion, the collected waste is transported for appropriate disposal at a licensed facility.
YOU CAN COUNT ON US
We work closely and discretely with the homeowner or property manager to help reduce the emotional stress related to the trauma scene, discourage publicity, and can assist you in dealing with your insurance provider.
Do my belongings need to be moved away from the premises?
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Who is responsible for paying for the service?
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.