I had a wonderful experience with ServiceMaster after our basement flooded. Josh was at our door right away to assess the situation and get us started with the restoration process. He communicated with us every step of the way, answered all of our questions, and made a stressful situation much easier to navigate. Tammy, Leo, and their team were amazing. They took exceptional care of our belongings and handled everything with professionalism and compassion. I especially appreciated that Tammy set aside items that appeared to have sentimental value if they had been damaged, ensuring we had the opportunity to review them. The team carefully packed and kept inventory of all of our belongings, giving us peace of mind throughout the process. Once the renovations were complete, everything was returned in excellent condition. The boxes were clearly labeled by room and contents, which made unpacking and organizing much easier. The entire team was professional, friendly, and attentive from start to finish. They helped make a very difficult situation much more manageable. I highly recommend ServiceMaster.
I came home to significant water damage in my master bathroom and into my basement. I googled reviews for restoration companies and went with Service Master. Josh was at my home within an hour and was so kind and professional. He sent a crew of staff to my house to begin the tear down and drying of all the damaged areas Saturday morning. Tammy, Gisel , Caesar and their crew showed up. The affected area is my favourite place in my home and I was stressed out to say the least. Tammy and the crew handled it like it was their own home. They had my ceiling and walls torn down and my house sparkling clean and disinfected by end of day. If you are ever unfortunate enough to have a flood or any damage in your home, these are your people. Highly recommend . 10/10 service
Ellie and her team were a pleasure to deal with. They were able to take a very non-pleasant ordeal and make it a great experience. Clear communication on scheduling, polite and positive interactions with all of the working professionals, and an all-around great team. Incredibly honest and authentic folks as well. Thank you for the effort and attention to detail on all fronts!
The team at ServiceMaster was a total pleasure to deal with. The employees were responsive, kind and knowledgeable. Every contractor that they used had the same characteristics. We had experienced an unexpected flooding in our basement, and they completed the restoration in a timely and skilled manner. We highly recommend them!
Cheryl, Gisel, Austin, Braydon. I can't thank you enough for the service you provided, this team is kind, respectful, the job they did on my deceased neighbor that is adjacent to me. And did everything right to make my adjacent apartment livable, from the traumatic and Incredibly fast and living things spotless and such a quick timely manner. I can't thank this team enough.
I can't express how happy am to have been set up by my insurance company with Service Master. The Josh's were so great with communication and Shaun was always so quick and punctual. It made such a stressful situation so easy. I hope to never have a flood again but if I do, we'll be calling Service Master.
They were fantastic and did an amazing job!!!
Did a excellent job. Very knowledgeable staff as well as friendly. will use them again.
Highly recommended!!! Andy and the ServiceMaster crew were absolutely amazing. They were fantastic to work with and made sure everything was completed in a very timely manner. During the renovations Andy continued to keep us in the loop and if any concerns came up he called us right away. Very professional and personable as well. They made a very stressful water damage issue feel less hectic and got it all fixed up for us fairly quickly - right before the Christmas holidays. If we ever need to do more renos we will definitely be calling ServiceMaster to do the work. Cannot say enough about ServiceMaster team and how happy we are with the new Kitchen and floors. Thank you!
Excellent crews (Carlos, Steve, Steve #2, Jesse)... tidy and well completed. Good coordination from office. In similar circumstances, would request them again. Thanks
Leo, Carlos, Taylor and Gisel were extremely efficient and pleasant! They arrived on time and worked after hours to complete the work as required. Their professionalism was above and beyond what we expected and we would highly recommend them for anyone needing their services. Thanks once again!